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"We won't go anywhere else, Connex is the best!" - Lisa M. -- "Prices are great, and they're fast!" -Rick J. -- "They always treat me right." -Stephanie S.

(870)743-2550

Remote Assistance

Download the app:

Or choose your browser for instructions:

Internet Explorer:

  • Click the green 'Download Remote Assistance' button above
  • Choose 'Run' on the dialog box that appears (it might be at bottom)
  • Choose 'yes' if a security prompt asks if you want to run program
  • Application will start and display your ID and password
  • We will need your ID number to log in and assist you

Firefox:

  • Click the green 'Download Remote Assistance' button above
  • Choose 'save file' in the dialog box
  • The Download button (arrow) on the toolbar will turn blue when done
  • Click the blue arrow and then click Connex Remote Assistance app
  • Choose 'run' when asked if you want the application to run
  • Application will start and display your ID and password
  • We will need your ID number to log in and assist you

Chrome:

  • Click the green 'Download Remote Assistance' button above
  • Download is displayed at the bottom of the window
  • Click Connex Remote Assistance button at the bottom when complete
  • Choose 'run' when asked if you want the application to run
  • Application will start and display your ID and password
  • We will need your ID number to log in and assist you

Your Safety

  • You can see what we are doing at all times
  • We cannot log in unless you start the application and call us
  • You can end the session at any time by closing the application
  • Our privacy policy adheres to HIPAA guidelines, among others
  • Please contact us if you have any questions